In order to earn the powerful A+ certification, candidates must pass two exams. The first exam is CompTIA A+ 220-901. This course provides the information and strategies required to pass this exam and succeed in the rich field of IT support. This course will teach students these valuable skills:
Assembling computer and networking components based on customer requirements;
Installing, configuring and maintaining devices, PCs, and software;
Understanding the basics of networking and security/forensics;
Properly diagnose, resolve, and document common hardware and software issues;
Troubleshooting skills;
Providing appropriate customer support; and
An understanding of the basics of virtualization, desktop imaging, and deployment.
This course should not be missed by any student looking to launch their career in information technology, or anyone interested in refreshing their skills.
Recommended Experience
Basic computer and Internet usage skills
Recommended Equipment
Computers
Laptops
Mobile devices
Basic router and switch
Related Certifications
CompTIA A+
Related Job Functions
Technical support specialist
Field service technician
IT support technician
IT support administrator
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